1676296944236-31.jpg

WE ARE FIRST STAR SOLUTIONS

Hospitality consultants for sports, special events, entertainment, and travel venues.

Give your customers a next-level fan experience using your food and beverage programs.

Hospitality that Fuels Your Revenue

  • We raise the bar on all aspects of your fan experience by examining every detail, thinking outside the box, and applying our best practices based on our real-world experience.
    •  
  • We deliver unique food and beverage concepts that defy the mundane and set new industry precedents.

  • We create WOW moments that get your customers engaged, excited, and eager for more.

  • We leverage your partnerships to help improve your financial goals.

  • We add brand value by elevating your organizational priorities.

  • We help you create an atmosphere your fans will love.
 

Alamo Dome

★

Atlanta Falcons

★

Baylor University

★

Bob Carr Performing Arts Center

★

Brooklyn Nets

★

Centennial Olympic Park

★

Alamo Dome ★ Atlanta Falcons ★ Baylor University ★ Bob Carr Performing Arts Center ★ Brooklyn Nets ★ Centennial Olympic Park ★

Las Vegas 51

★

Las Vegas Convention Center

★

MGM Resorts

★

Miami Marlins

★

Orlando Magic

★

Pittsburgh Pirates

★

Tampa Bay Buccaneers

★

University of California

★

U.S. Open Golf

★

Washington Capitals

★

Wells Fargo Championship

★

Las Vegas 51 ★ Las Vegas Convention Center ★ MGM Resorts ★ Miami Marlins ★ Orlando Magic ★ Pittsburgh Pirates ★ Tampa Bay Buccaneers ★ University of California ★ U.S. Open Golf ★ Washington Capitals ★ Wells Fargo Championship ★

WE'VE CREATED NEXT-LEVEL EXPERIENCES FOR:

Chicago Fire

★

Coliseo De Puerto Rico

★

David L. Lawrence Convention Center

★

Florida State University

★

Jacksonville Jaguars

★

PGA Championship

★

Invited Clubs

★

Texas Tech

★

University of Arizona

★

University of Utah

★

Chicago Fire ★ Coliseo De Puerto Rico ★ David L. Lawrence Convention Center ★ Florida State University ★ Jacksonville Jaguars ★ PGA Championship ★ Invited Clubs ★ Texas Tech ★ University of Arizona ★ University of Utah ★

State-of-the-Art Food and Beverage Programs

Enhance your fan experiences with next-level food and beverage programs customized to complement your culture, image, and financial goals.

Operational Advisory, Solutions, and Support

Take advantage of our twenty+ years of expertise managing high-volume stadiums, entertainment spaces, and venues.

LEARN MORE

Superior Fan Experiences

Set your business apart with world-class customer-first experiences designed with elevated food, great service, and memorable moments.

Our Approach

We know that creating environments with impeccable service, innovative concepts that set you apart, incredible food at all levels, and sustainable hospitality is what drives your business forward. Our approach reliably ensures your vendors are aligned with your vision and that all aspects of your operation are working synergistically toward a common goal.

EVALUATE

First and most important, we are your advocates. Our process begins by gaining complete understanding of your business to fully customize solutions to meet your specific goals and needs.

ENGAGE

Working in partnership with your team, we support your business with a hospitality program that compliments your image, adds value to your brand, and protects your interest by holding your food service provider accountable to their promises.

ELEVATE

We apply our expertise, resources, and insights derived from our real-world experience managing high-volume operations to optimize your revenue growth.

We Partner with the Industry’s Best

From world-renowned executive chefs to food service providers and leading technology brands, we have strong relationships with the very best in the industry.

 MEET THE FOUNDER

Luis D. Rivera

For more than twenty-five years, Luis has been raising the bar to deliver state-of-the-art hospitality experiences for sports, entertainment, special events, and travel venues all around the world. With a passion for hospitality and a commitment to impeccable standards, he emphasizes the importance of your food and beverage program and the impact it has on the future growth of your business.

LEARN MORE ABOUT LUIS

Scoring Points with Clients

  • “I know from firsthand experience that when Luis and his team are on-site, you can rest easy knowing that your business will be in great hands. When it comes to the details, he is meticulous! He works passionately to ensure compliance, accountability, and perfect execution when it comes to all aspects of your operations and service. I witnessed an impressive transformation of the concessions and premium areas under Luis’s leadership, one that resulted in greater profitability and stronger relationships with our corporate partners.”

    – Kim Stone / President, UBS Arena & Executive VP of OVG

  • “Luis helped elevate the experience at Magic games and all Amway Center events, and always was willing to assist our corporate partners when in the building. Many of our business partnerships were stronger because of Luis’s strategic direction and expertise.”

    – JT McWalters, Orlando Magic

  • “Your ability to engage food service providers and the client is by far one of the best I have seen. Your demonstrated business acumen, hospitality via commitment to client service, and your support in fan & sponsorship engagement was admired by all. The efforts put forth has left a lasting impact for our venue and for our fans.”

    — Nic Sobik, Jacksonville Jaguars

Whatever your challenge, we’ve got the solution.

Let’s get the conversation started.